Manage Inquiries - Tudor Inquiries – buildsupport

Breadcrumb path: Inquiries / Tudor Inquiries

You can access this page by clicking on Inquiries from the main menu, and Tudor Inquiries from the dropdown menu.

Tudor Inquiries Fundamental

In this module, you will learn how to Manage Inquiries - Tudor Inquiries. Tudor Inquiries are individual forms completed by your site visitors, requesting more information regarding a Tudor product. In this section, you will be able to View, Edit, and Delete any Tudor Inquiries.

All Tudor Inquiries submitted will be automatically connected to the Manage Inquiries - Tudor Inquiries section. Here is an example of a Tudor Inquiry Button followed by the Inquiry Form, which will be connected to the Manage Inquiries - Tudor Inquiries section.

After clicking the Inquiry button next to the Tudor product, the visitor will receive a popup form asking for the following information to be filled in:

● 1 First Name*. In this field, the site visitor must enter a First Name to be identified with the Tudor Inquiry.

● 2 Last Name*. In this field, the site visitor must enter a Last Name to be identified with the Tudor Inquiry.

● 3 Phone Number*. In this field, the site visitor must enter a Phone Number to be identified with the Tudor Inquiry.

● 4 Email Address*. In this field, the site visitor must enter an Email Address to be identified with the Tudor Inquiry.

● 5 Message. In this field, the site visitor may enter a Message (or additional comments) to be identified with the Tudor Inquiry.

After a site visitor fills in their information and clicks the Send button, this Inquiry will be listed on the Manage Inquiries - Tudor Inquiries page, as shown below:

From this screen, you can Manage Inquiries - Tudor Inquiries that your site visitors have created.

● 1 Choose Columns | CSV. In this area you will find two buttons related to Tudor Inquiries:

Choose Columns. This button enables you to activate or deactivate the Columns to be displayed on this screen.

CSV. This button enables you to download your Tudor Inquiries in CSV (Comma-Separated Values) format.

● 2 Search. This field enables you to Search for Tudor Inquiries currently in your database.

● 3 Columns. These columns display information about your Tudor Inquiries. Clicking on the up or down arrow icon next to each column title will sort by ascending or descending order.

Title. This column displays the Title of the Tudor Inquiry.

First Name | Last Name. These columns display the First and Last Name of the site visitor who made the Tudor Inquiry.

Email. This column displays the Email address of the site visitor who made the Tudor Inquiry.

Phone. This column displays the Phone number of the site visitor who made the Tudor Inquiry.

Comments. This column displays any Comments from the site visitor who made the Tudor Inquiry.

Address. This column displays the Address of the site visitor who made the Tudor Inquiry.

City. This column displays the City of the site visitor who made the Tudor Inquiry.

State. This column displays the State of the site visitor who made the Tudor Inquiry.

Zip. This column displays the Zip of the site visitor who made the Tudor Inquiry.

Country. This column displays the Country of the site visitor who made the Tudor Inquiry.

Guid. This column displays the GUID (Global Unique Identifier) for the Tudor Inquiry.

Date. This column displays the Date that the Tudor Inquiry was made.

IP Address. This column displays the IP Address of the site visitor who made the Tudor Inquiry.

Actions [Edit | Delete]. This column displays two icons that allow you to Edit or Delete the Tudor Inquiry.

● 4 Number of new inquiries will be shown in this column (for each type of Inquiry page). As soon as the Manage Inquiries screen is visited for the corresponding Inquiries, that number will reset.

Now that you have learned how to Manage Inquiries - Tudor Inquiries, that concludes the help guide section for this module.